COMPUTER Supplies at net levels
The
Internet is but one facet of the Computer and IT technology worlds. For example if we look at but one example of one job requirement
we would see that the knowledge required is immense for example an help desk worker would be required to Communicate in electronics
and in person with computer users who experience difficulties, determine and document problems and needs experienced, Consult company user guides, technical IT manuals and other complex documents to research
develop and implement solutions, Providing
advice and training to users in response to identified difficulties, Collecting organizing and maintaining problems
and solutions logs for other technical support analysts use
Many
Helpdesk Support need a min of 2 years Tech Support over Troubleshoot & resolve Telephone/PC issues is essential with
Windows NT/XP in a networking environment and remote environment,. Excellent analytical & problem solving skills are needed
and they need to be Proficient in MS Office applications and software. Computer and Technology Knowledge includes Windows
and Hardware, Networking software and hardware, Networking security , Internet knowledge Server help Office Suites knowledge
is also essential along with the knowledge of communication software.
As
you can see the background and the sometimes invisible world of the IT environment can be a complex one. We can be happy and
appreciative of the those geeks as they are sometimes called who keep us happy as we sit at our computers oblivious to the
work that went into the machinery that we have in front of us. Happy surfing.